Your 2 minute consultation

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You'll need

Before you get started, it's a good idea to make sure you have the following information to hand:

  • Weight and height
  • Photo of your face
  • Photo of your ID

About you

Our doctors need to learn a little bit about you to help understand your condition.

What's your biological sex?

  • Male
  • Female

Cellphone number (mandatory)

e.g.5556661234. Please do not add +1. Enter only 10 digits, no spaces. * By entering your number, you agree to receive mobile messages related to your order.

What state do you live in?

What's your date of birth?

What do you weigh?

How tall are you?

Your health

We need to see if your medical history could affect the treatment options.

Do you currently have sunburn?

Do you have any other skin problems such as eczema, perioral dermatitis or cutaneous epithelioma?

Have you ever been diagnosed with a liver or disease of the digestive system?

Do you have any issues with your kidneys or urinary tract?

Do you have any of the following: galactose intolerance, glucose-galactose malabsorption, or Lapp lactose deficiency?

Do you have any problems with excessive body hair or female facial hair?

Do you smoke?

On average, how many units of alcohol do you drink in a week?

If you're not sure, you can calculate the number of units using our guide here: How many units of alcohol do I drink?

Are you pregnant or planning to become pregnant?

Are you currently breastfeeding?

Are you currently taking any prescription-only medications, alternative medications or recreational drugs?

Do you have any known allergies to any medications or substances?

Do you have any other health problems or conditions that you think we should know about?


These questions let our doctor know how Acne affects you

Please upload two good quality pictures of the affected area. Please ensure that they are in focus and ideally showing the area from slightly different angles.

Choose file
Choose your first photo and upload it, then choose your second photo and upload it.

How long have you had acne?

Until now, have you ever received any treatment for your acne?

Who diagnosed your acne?

Which of the following describe your acne:



Inflammed Spots

Tender lumps under the skin

Please describe the part(s) of your body where you have acne:

Does your acne leave scars?

Is there any other information you would like to share with us, to help our doctors make an informed and a fair decision?

Your consent

We need to make sure that you are aware of and agree to some criteria before you choose your medicine.

I agree to the terms and conditions

  • I confirm I am 18 years old or above
  • I am using this service on my own behalf and of my own free will and any treatment or advice is for my sole use only
  • I understand my consultation will not be passed to the Medzino clinical team until I have successfully completed payment
  • I will read the patient information leaflet supplied with the medicine or obtain it from the Mezino website; especially the side effects and dosages.
  • I take responsibility to inform my own regular doctor of the online consultation or any changes in my circumstances.
  • I agree to the Medzino terms and conditions.
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